The Society for Design Administration advances management and administrative professionals in the A/E/C industry.

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SDA San Diego
PO Box 121667
San Diego, CA 92112
info@sdasandiego.org
P: 619.239.9292
F: 619.235.0522
 
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Click here for the Current Seminar Announcement & Registration Form.


Meeting Date: Thursday, March 18, 2010 at 5:30-7:00pm
Meeting Topic: Having Fun With Collection Conversations
Presented by: Patricia Peters, Business Manager of David Reed, Landscape Architects
 
Making collection telephone calls can be really fun! Seriously, have you ever not had a little fun with anything you’re really good at? This mini-seminar will “arm you” with confidence, and give you a chance to actually practice a few of the telephone collection techniques the professionals use. You’ll walk away with some queue-card-ready responses to some common payment objections. You’ll also get a CD with links to free behind the-scenes research that may help you flush out serious red flags on potential high-risk clients.

Meeting Location: RJC Architects
320 Laurel Street
San Diego, 92101


Questions? Jamie Shirey (760) 445-4959
 
To pay by Visa or MasterCard you must first complete the registration form (above) and fax it 619.235.0522. Indicate on the form that payment will be sent by credit card and click below to pay: